Evolving Operations

Evolving
Operations

Quanta is a framework developed by everis that has been designed to accelerate the evolution of our client’s Operating Model by the use of five key enablers.
This framework creates a digital approach to work and combine three different dimensions.

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The everis Operating Model

An Operating Model is the bridge between strategy and execution. It defines the way strategy is implemented throughout an organization. In everis we believe that operations have to be oriented towards client needs and the fulfillment of the company’s value proposition. However, they should also pivot around the following five key enablers:

Customer obsessed

  • Processes
  • Quality
  • Lean
  • Digitalization
  • Self service
  • Transparency
  • Hybrid organization
  • Sharing & Learning
  • Alliances
  • Governance Model
  • Culture
  • Leadership
  • Skills
  • Operations execution
  • BPO
  • KPO
  • CoE
  • Shared services office
  • Disruptive technologies
  • RPA
  • Artificial
    Intelligence
  • Blockchain
  • Big Data
  • Drones
  • AR/VR
  • IoT
  • Data driven operations
  • Descriptive
  • Predictive
  • Prescriptive

A digital approach

In this example we illustrate the different processes, methodologies and technologies that impact the operations and business lines of a company.

Business value chain
Purchases
Inventory
management
Manufacturing
Distribution
Marketing
HR
Financial
Information
systems
Shared
services center
Communication

Quanta resources

Quanta Industries

Quanta Telco

everis has developed Quanta Telecom, a target Operating Model.

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Quanta Utilities

everis has developed Quanta Telecom, a digital Operating Model.

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